![]() ![]() Reason – Workspace app 1904 reduced the ciphers that it supports – The latest version as of the time of this post is version 4.12. The issue arises due to to a compatibility issue with Citrix Workspace versions which are above build 1903. To fix this please uninstall the Citrix Workspace application and install the Citrix Receiver for Windows or above. Possible Solutions Update your Citrix Receiver This is commonly also found if you have recently upgraded your Citrix Workspace App to release 1904. If the SSL handshake fails, the Citrix Receiver gives the following error: unable to connect to the server, SSL error 47 or SSL Error 47 / sslv3 alert handshake failure. After accepting the certificate, your computer generates a key, and then encrypts it using the server’s public key. The web server sends a public key to your computer, and your computer checks the certificate against a known list of certificate authorities. When connecting to Citrix via a web browser a SSL handshake is initiated when your browser issues a secure connection request to a Web server.
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